Terms & Conditions

These Terms and Conditions apply to all purchases from our website. Please read them carefully before placing an order.

  • Acceptance of Your Order
  • Prices
  • Delivery Charges
  • Availability
  • Content
  • Delivery
  • Right of Cancellation
  • Guarantee
  • Liability
  • No Variation or Representation
  • Third-Party Rights
  • Governing Law and Jurisdiction
  • Refunds

Acceptance of Your Order

  • We must receive payment of the price of the products and the delivery charges before we can accept your order. We reserve the right to restrict the number of products you may order and to refuse any order. If you have provided us with your email address you will receive an email from us confirming that we have received your order.
  • This email is sent automatically and does not mean that we have accepted your order. We will notify acceptance of your order by sending an email to you stating that your order has been accepted and despatched. Otherwise, our acceptance of your order takes place upon delivery of the products. Only when we have accepted your order is a binding contract created between us.

Prices

  • Our prices are set out on our website in Pounds Sterling and are inclusive of United Kingdom-rated VAT where applicable.
  • Prices remain in force until we publish new prices on our website. Delivery charges apply and are displayed during the order process.
  • Whilst we try to ensure that all prices on our website are accurate, mistakes can sometimes occur. If we discover an error in the price of products you have ordered we will contact you as soon as possible and give you the option of either reconfirming your order at the correct price or cancel it. If we are unable to contact you we will treat the order as being cancelled. If the order is cancelled, we will refund any money that we have taken from you.

Availability

  • The items on the website are available, we only upload items when they are available. 

Content, Images, Descriptions

  • We have taken reasonable care to ensure the accuracy of the content on our website, however, in accordance with the applicable laws, we disclaim all warranties (express or implied) as to the accuracy of the information contained in any of the material on our site.
  • We provide a professional image of each pen.   If you have any specific requirements, please make sure you call us before placing your order.